TEAM AUTOMATED, LLC TERMS AND CONDITIONS

Effective Date: June 25, 2026

These Terms and Conditions govern your access to and use of teamautomated.com, our website, forms, funnels, assessments, consultations, services, software configurations, AI systems, automation systems, CRM services, email services, SMS services, consulting services, implementation services, support services, and any other services provided by Team Automated, LLC.

For purposes of these Terms, “Team Automated,” “Company,” “we,” “us,” and “our” refer to Team Automated, LLC. “You,” “your,” “client,” “customer,” or “user” refers to any person or business that accesses our website, submits information, purchases services, signs an agreement, authorizes work, or uses our services.

By accessing our website, submitting information, scheduling a consultation, purchasing services, paying an invoice, signing an agreement, authorizing us to begin work, or using our services, you agree to these Terms and Conditions.

If you do not agree to these Terms, do not use our website or services.

1. Company Information

Team Automated, LLC
3545 Saint Johns Bluff Rd S
STE 1318
Jacksonville, FL 32224

This is a mailing address only. It is not a physical office open to the public.

Website: teamautomated.com
Email: [email protected]

2. Services

Team Automated, LLC provides business automation, AI systems, CRM implementation, workflow automation, lead follow-up systems, client communication systems, appointment booking systems, reporting systems, consulting, and related digital business services.

Our services may include:

AI chatbots

Email automation

SMS and messaging automation

CRM setup

CRM optimization

CRM migration support

Lead capture funnels

Website builds

Funnel builds

Form setup

Landing pages

Missed-call text-back systems

Appointment booking automation

Calendar integrations

Review automation

Social media and content automation

Workflow automation

Invoicing and payment workflow automation

Reporting and analytics dashboards

Emergency response routing

Business consulting

Strategy

Ongoing optimization and support

Third-party software setup and integration

Services may be provided as one-time projects, setup packages, implementation packages, consulting packages, monthly subscriptions, retainers, support plans, optimization plans, custom projects, or other arrangements.

Specific deliverables, pricing, deadlines, scope, and responsibilities may be described in proposals, invoices, checkout pages, onboarding documents, statements of work, written agreements, or other written communications.

3. Website Use

You agree to use our website and services only for lawful purposes.

You may not use our website or services to:

Violate any law

Infringe intellectual property rights

Violate privacy rights

Send spam

Send unlawful SMS or email communications

Harass, threaten, deceive, or abuse others

Upload malware or harmful code

Attempt unauthorized access to systems

Scrape data unlawfully

Interfere with website functionality

Misrepresent your identity or authority

Circumvent security measures

Use our materials without authorization

Reverse engineer our processes, templates, workflows, prompts, systems, or methods

We may restrict, suspend, or terminate access to our website or services if we believe your use violates these Terms, applicable law, third-party platform rules, or our business judgment.

4. Eligibility and Authority

By using our services on behalf of a business, you represent and warrant that you have authority to bind that business to these Terms and to authorize Team Automated, LLC to access, configure, process, and interact with the business systems and data necessary to provide services.

You also represent that all information you provide is accurate, lawful, complete, and not misleading.

5. No Guarantee of Results

Team Automated, LLC does not guarantee any specific business outcome.

We do not guarantee:

More leads

More sales

More revenue

More booked appointments

Increased profit

Improved conversion rates

Improved search rankings

Increased review volume

Specific response rates

Specific customer retention

Specific return on investment

Specific cost savings

Elimination of missed calls

Elimination of missed opportunities

Error-free automation

Uninterrupted system performance

Compliance with every law or industry rule

Approval by third-party platforms, carriers, or providers

Automation may help improve systems, speed, consistency, follow-up, visibility, and operational efficiency. Results depend on many factors outside our control, including your offer, pricing, industry, market, staff, sales process, customer experience, lead source quality, customer data, compliance practices, third-party platforms, and your own implementation and follow-through.

You understand that Team Automated, LLC provides strategy, consulting, implementation, systems, automation, configuration, and support. We do not promise revenue, profit, sales, growth, savings, rankings, customer acquisition, or business success.

6. Client Responsibilities

You agree to:

Provide accurate business information

Provide timely access to required systems

Maintain active third-party software accounts where needed

Maintain valid payment methods

Provide content, approvals, data, credentials, and feedback when requested

Review all deliverables

Test systems before launch

Approve systems before launch

Monitor automations after launch

Review AI-generated content

Maintain lawful contact lists

Obtain all required email and SMS consents

Honor opt-out requests

Comply with applicable laws

Comply with industry-specific rules

Comply with third-party platform terms

Maintain secure passwords

Use two-factor authentication where available

Notify us promptly of errors, outages, security issues, or compliance concerns

Maintain backups of important business data

Manage your own employees, users, permissions, and internal access

Delays in providing access, information, approvals, feedback, payment, or cooperation may delay service delivery.

7. Access to Client Systems

To provide services, Team Automated, LLC may need access to client systems, including but not limited to:

CRM platforms

Websites

Funnels

Landing pages

Forms

Email accounts

SMS platforms

Phone systems

Calendar systems

Social media accounts

Review platforms

Payment platforms

Analytics platforms

Domain accounts

Hosting accounts

Automation platforms

AI platforms

Other business software

You authorize Team Automated, LLC to access, configure, connect, modify, update, transfer, process, and use these systems as reasonably necessary to provide services.

You represent and warrant that you have authority to grant this access.

You remain responsible for managing users, permissions, security, passwords, backups, platform subscriptions, billing, and account ownership unless otherwise agreed in writing.

8. Third-Party Platforms

Our services may rely on third-party platforms, including but not limited to:

GoHighLevel

Stripe

PayPal

Calendly

Google Workspace

Gmail

Google Calendar

Meta

Facebook

Instagram

LinkedIn

TikTok

YouTube

Twilio

OpenAI

Zapier

Make

CRM platforms

Email platforms

SMS platforms

Website builders

Funnel builders

Hosting providers

Domain providers

Analytics platforms

Review platforms

Scheduling systems

Payment processors

Other client-selected or client-provided platforms

Team Automated, LLC does not own or control these third-party platforms.

We are not responsible for:

Outages

Downtime

Data loss

Platform bugs

Software errors

API changes

Feature changes

Pricing changes

Billing disputes

Payment processor errors

Account suspensions

Platform policy enforcement

Deliverability issues

Carrier filtering

Email spam filtering

SMS blocking

Review platform restrictions

AI provider errors

Integration failures

Security incidents caused by third parties

Any loss or damage caused by third-party platforms

You agree to comply with all third-party terms, policies, payment obligations, usage limits, and compliance requirements.

9. AI and Automation Disclaimer

Our services may include artificial intelligence, machine learning, chatbots, automated workflows, AI-generated drafts, AI-assisted responses, automated routing, automated lead follow-up, automated summaries, automated triggers, and other automated technologies.

AI and automation systems can make mistakes.

AI-generated content may be inaccurate, incomplete, outdated, misleading, biased, inappropriate, delayed, non-compliant, or unsuitable for your business, industry, customer, or use case.

Automations may fail to trigger, trigger incorrectly, duplicate messages, omit steps, send messages to the wrong recipient, delay actions, create incorrect records, conflict with other systems, or behave unpredictably due to platform changes, user behavior, data quality, configuration settings, third-party limitations, or other factors.

You are responsible for reviewing, testing, approving, supervising, and monitoring all AI-generated content, workflows, chatbot responses, email sequences, SMS sequences, forms, funnels, calendar rules, CRM configurations, and automated outputs before and after launch.

You agree not to rely on AI-generated content as legal, medical, financial, tax, compliance, safety, insurance, or professional advice.

You are responsible for ensuring that all communications, claims, advertising, chatbot responses, customer-facing content, email messages, SMS messages, marketing materials, review requests, and automated outputs comply with applicable laws, platform rules, professional rules, and industry standards.

Team Automated, LLC is not liable for damages, claims, penalties, fines, lost revenue, customer disputes, compliance failures, reputational harm, data issues, or other losses arising from AI-generated outputs, automation behavior, client instructions, client-provided data, client failure to review content, client failure to approve systems, or client failure to monitor systems.

10. Email and SMS Compliance

If our services include email, SMS, phone, missed-call text-back, reactivation campaigns, appointment reminders, review requests, lead nurturing, chatbot messaging, or other customer communications, you are solely responsible for legal compliance.

You represent and warrant that:

You have obtained all required consents, permissions, and opt-ins

Your contact lists are lawful

Your contacts have not been improperly scraped, purchased, rented, harvested, or obtained without consent

You have the right to message each recipient

Your message content is lawful and accurate

Your business complies with industry-specific rules

You will honor STOP, unsubscribe, opt-out, and do-not-contact requests

You will maintain suppression lists where required

You will not send spam, deceptive messages, misleading claims, unlawful offers, or prohibited content

You will approve all campaign content before launch

You will monitor campaign performance, complaints, opt-outs, and compliance issues

Applicable laws and rules may include, but are not limited to:

Telephone Consumer Protection Act

CAN-SPAM Act

CTIA guidelines

Federal Trade Commission rules

Federal Communications Commission rules

State privacy laws

State telemarketing laws

Do-not-call rules

Professional advertising rules

Healthcare marketing restrictions

Legal advertising restrictions

Financial services rules

Real estate advertising rules

Platform-specific terms

Carrier rules

Email provider rules

SMS provider rules

Team Automated, LLC does not guarantee email deliverability, SMS deliverability, inbox placement, carrier approval, campaign approval, platform approval, opt-in validity, regulatory compliance, or lawful use of client-provided contact lists.

You agree to defend, indemnify, and hold harmless Team Automated, LLC from any claims, fines, penalties, damages, lawsuits, investigations, or disputes arising from your contact lists, messaging instructions, consent failures, unsubscribe failures, opt-out failures, compliance failures, unlawful communications, or misuse of email or SMS automation.

11. Client Approval Before Launch

Before any workflow, automation, AI chatbot, email sequence, SMS sequence, CRM configuration, funnel, form, website, calendar integration, review request, or other customer-facing system is launched, you are responsible for reviewing and approving the configuration.

Written approval may include approval by email, text, project management tool, form submission, signed checklist, recorded call confirmation, invoice approval, or other written or electronic confirmation.

Your approval confirms that:

You reviewed the system

You had an opportunity to test the system

You approve the configuration

You approve the message content

You approve the intended recipients

You approve the timing, triggers, and workflows

You accept responsibility for monitoring the system after launch

If you request launch without review, fail to complete review, or authorize launch based on limited review, you accept all risk associated with that launch.

12. Regulated Industries and Sensitive Data

Team Automated, LLC does not provide legal, medical, financial, tax, insurance, compliance, or professional advice.

Team Automated, LLC does not agree to handle protected health information, regulated financial information, legal client information, children’s data, government-restricted data, or other highly regulated information unless a separate written agreement has been reviewed, approved, and signed by both parties.

Team Automated, LLC is not a HIPAA Business Associate and does not agree to act as a HIPAA Business Associate unless a separate Business Associate Agreement has been reviewed, approved, and signed by both parties.

Clients in healthcare, mental health, addiction recovery, senior care, disability services, child care, legal services, financial services, insurance, real estate, or other regulated industries are solely responsible for ensuring that their use of our services complies with all applicable laws, professional rules, privacy rules, confidentiality rules, advertising rules, and industry-specific obligations.

13. Payments, Fees, and Billing

Fees may include one-time setup fees, implementation fees, onboarding fees, consulting fees, project fees, monthly subscriptions, monthly retainers, support fees, optimization fees, usage fees, or other charges described in a proposal, invoice, checkout page, statement of work, written agreement, or other written communication.

Payments may be processed through Stripe, GoHighLevel, PayPal, or another approved payment method.

By providing payment information, paying an invoice, completing checkout, or authorizing work, you authorize Team Automated, LLC and its payment processors to charge your payment method for approved purchases, recurring subscriptions, monthly services, and applicable fees.

If you purchase a recurring service, you authorize recurring billing until the service is cancelled in accordance with our cancellation policy.

You are responsible for reviewing the payment terms before purchase, including the amount charged, recurring amount, billing frequency, renewal date, cancellation method, and refund rules.

Failure to pay may result in suspension, limitation, or termination of services.

14. Subscriptions and Recurring Billing

Monthly services renew automatically unless cancelled in accordance with this Agreement or a separate written agreement.

Cancellation requests must be submitted in writing to [email protected] before the next billing date.

Cancellation is effective at the end of the current paid billing period unless otherwise agreed in writing.

Cancellation does not automatically cancel third-party software accounts, CRM accounts, phone numbers, domains, hosting accounts, email systems, SMS platforms, payment processors, or other third-party services.

You are responsible for managing and cancelling third-party services unless otherwise agreed in writing.

15. Third-Party Costs

You are responsible for third-party software costs, platform subscriptions, CRM fees, phone number fees, SMS fees, email fees, AI usage fees, domain fees, hosting fees, payment processor fees, app fees, integration fees, advertising costs, and related third-party expenses unless otherwise agreed in writing.

Team Automated, LLC is not responsible for refunding, reimbursing, or cancelling third-party charges.

16. Project Timelines

Any timelines provided are estimates unless expressly stated as guaranteed in a signed written agreement.

Project timelines may depend on:

Client responsiveness

Timely access to systems

Availability of third-party platforms

Data quality

Scope complexity

Technical limitations

Approval speed

Revision requests

Payment status

Software issues

Vendor delays

Platform restrictions

Team Automated, LLC is not responsible for delays caused by incomplete information, delayed access, delayed approvals, delayed payment, third-party platform issues, technical restrictions, client changes, compliance issues, or events outside our reasonable control.

17. Scope of Work and Revisions

Services include only the deliverables expressly agreed upon in writing.

Additional requests, extra workflows, added integrations, new campaigns, additional pages, expanded automations, migration work, extra revisions, custom reporting, copywriting, additional support, or changes to approved work may require additional fees.

We may decline requests that are outside scope, technically impractical, unlawful, non-compliant, unethical, high-risk, or inconsistent with our professional judgment.

18. Ownership and Intellectual Property

Team Automated, LLC retains ownership of its proprietary materials, methods, templates, frameworks, processes, documentation, internal tools, workflows, prompts, system designs, scripts, strategy materials, copywriting frameworks, training materials, configuration methods, and know-how.

Upon full payment, clients receive a limited, non-exclusive, non-transferable right to use the specific deliverables created for their own internal business purposes, subject to these Terms and applicable third-party platform restrictions.

Unless otherwise agreed in writing, you may not resell, license, sublicense, copy, distribute, publish, reverse engineer, commercialize, or provide Team Automated, LLC materials, workflows, templates, prompts, strategies, documentation, systems, or processes to another person or business.

19. Client Content and Data

You retain ownership of the content and data you provide, including business information, customer data, lead data, brand assets, logos, images, videos, testimonials, reviews, copy, offers, pricing, services, and related materials.

You grant Team Automated, LLC a limited license to use, copy, configure, process, modify, display, transmit, and integrate your content and data as reasonably necessary to provide services.

You represent and warrant that you have the right to provide all content, data, contact lists, customer information, images, trademarks, testimonials, reviews, and materials supplied to us.

You are responsible for ensuring that your content does not violate intellectual property rights, privacy rights, advertising laws, professional rules, confidentiality duties, or other legal obligations.

20. Confidentiality

Both parties may receive confidential information.

Confidential information may include customer lists, login access, pricing, business strategies, financial information, system designs, workflows, trade secrets, software configurations, marketing plans, client records, proprietary materials, and internal processes.

Each party agrees to use reasonable care to protect confidential information and not disclose it except as necessary to perform services, comply with law, enforce rights, or with consent.

21. Portfolio, Testimonials, and Marketing Use

Unless you notify us in writing, you grant Team Automated, LLC permission to reference your business name, logo, general industry, non-confidential project description, and general testimonial statements in our portfolio, website, sales materials, presentations, or marketing materials.

For sensitive or regulated industries, including healthcare, mental health, addiction recovery, legal, financial, insurance, senior care, disability services, or child care, Team Automated, LLC will seek written permission before publicly using client names, logos, or case studies.

We will not intentionally disclose private customer data, protected information, login credentials, confidential internal data, or sensitive business records without authorization.

You may opt out of portfolio use by emailing [email protected].

22. Service Suspension or Termination

We may suspend, limit, or terminate services if:

Payment fails

Invoices remain unpaid

You breach these Terms

You misuse our services

You fail to provide required access or cooperation

You request unlawful, unethical, deceptive, or high-risk work

You violate platform rules

You expose us to legal, financial, reputational, technical, or compliance risk

You fail to approve or review deliverables

You use our services for prohibited activities

Continued service becomes commercially unreasonable

Upon termination, outstanding fees remain due. Termination does not automatically cancel third-party platform accounts or subscriptions.

23. Data After Termination

After cancellation or termination, you are responsible for exporting, downloading, saving, transferring, preserving, or deleting your business data.

We may remove, disable, archive, disconnect, or discontinue access to systems we manage after termination, subject to platform limitations and any written agreement.

We are not responsible for loss of data after termination if you fail to export, save, transfer, or preserve your information.

24. Disclaimers

Our website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Team Automated, LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, performance, uninterrupted service, compliance, deliverability, and error-free operation.

We do not warrant that our website, services, AI systems, automations, integrations, CRM systems, email systems, SMS systems, third-party platforms, or workflows will be uninterrupted, secure, compliant, profitable, accurate, available, or suitable for your specific business.

25. Limitation of Liability

To the fullest extent permitted by law, Team Automated, LLC shall not be liable for indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost leads, lost data, business interruption, customer disputes, reputational harm, compliance penalties, fines, lost opportunities, or damages arising from third-party platforms, AI outputs, automation errors, email or SMS compliance failures, client data, client instructions, or client misuse.

This limitation applies regardless of legal theory, including contract, tort, negligence, strict liability, statute, equity, or otherwise, even if Team Automated, LLC has been advised of the possibility of such damages.

To the fullest extent permitted by law, Team Automated, LLC’s total liability for any claim shall not exceed the lesser of:

The amount paid by you to Team Automated, LLC for the specific service giving rise to the claim; or

The amount paid by you to Team Automated, LLC during the three months immediately before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability is limited to the greatest extent permitted by law.

26. Indemnification

You agree to defend, indemnify, and hold harmless Team Automated, LLC, its owners, members, managers, employees, contractors, vendors, affiliates, and representatives from and against any claims, damages, liabilities, losses, penalties, fines, costs, expenses, investigations, lawsuits, and attorney fees arising from or related to:

Your use of our website or services

Your violation of these Terms

Your violation of law

Your business operations

Your products or services

Your customer data

Your contact lists

Your consent failures

Your SMS or email campaigns

Your content

Your advertising claims

Your instructions to us

Your failure to review AI outputs

Your failure to test or approve systems

Your failure to monitor automations

Your third-party platform accounts

Your breach of confidentiality

Your infringement of third-party rights

Your regulated-industry obligations

Any claim brought by your customers, leads, subscribers, patients, users, employees, contractors, or third parties

27. Force Majeure

Team Automated, LLC shall not be liable for delay or failure to perform caused by events outside our reasonable control, including natural disasters, acts of God, labor disputes, internet outages, power outages, cyberattacks, platform outages, vendor failures, government actions, war, terrorism, civil unrest, supply chain disruptions, public health events, or other events beyond our reasonable control.

28. Dispute Resolution

Before filing any legal claim, both parties agree to attempt to resolve disputes informally by written notice.

Notice to Team Automated, LLC must be sent to [email protected] and must describe the dispute, requested resolution, and supporting facts.

The parties agree to make a good-faith effort to resolve the dispute for at least 30 days before filing a legal action, unless emergency relief is necessary.

29. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Unless otherwise required by law or agreed in writing, any legal action shall be brought in the state or federal courts located in Duval County, Florida.

You consent to personal jurisdiction and venue in Duval County, Florida.

30. Jury Trial Waiver and Class Action Waiver

To the fullest extent permitted by law, both parties waive the right to a jury trial in any dispute arising from or related to these Terms, the website, or the services.

To the fullest extent permitted by law, you agree that any dispute must be brought only in your individual capacity and not as a plaintiff, class member, representative, or participant in any class action, collective action, private attorney general action, or representative proceeding.

31. Attorney Fees

If Team Automated, LLC is required to enforce these Terms, collect unpaid amounts, defend against claims arising from your actions, or respond to a dispute caused by your breach, you agree to reimburse Team Automated, LLC for reasonable attorney fees, costs, and expenses to the extent permitted by law.

32. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on our website with a revised effective date.

Your continued use of our website or services after updated Terms are posted means you accept the updated Terms.

33. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

34. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, invoices, checkout terms, statements of work, proposals, and any signed written agreements, form the agreement between you and Team Automated, LLC regarding your use of our website and services.

If a signed written agreement conflicts with these website Terms, the signed written agreement will control for the specific services covered by that agreement.

35. Contact

For questions about these Terms, contact:

Team Automated, LLC
3545 Saint Johns Bluff Rd S
STE 1318
Jacksonville, FL 32224

Mailing address only.

Email: [email protected]